Privacy Policy and Terms and Conditions

Who we are

Medicinal Forest Garden Trust is a trading name of Herbaid Ltd. Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information about sales

Any sale to you using this website is subject to this privacy policy and our terms and conditions.

Data collection, use and storage

We may collect and use non-personally identifiable information that you provide for statistical and marketing purposes. Personal information about you that is collected by us will only be used for the purposes of processing your order and responding to any comments or questions you may have. Should any of your personal details change, or should you no longer wish to receive communications from us, you may update your details or chose to opt-out at any time by emailing us giving your name, email address and postal address.

Disclosing information to third parties

We use third party companies for functions which include credit/debit card validation and authorisation, order fulfilment and delivery. Any third party used by us may require your personal information, but only where this information is relevant for them to perform their functions. This information will not be stored or used for any other purpose. We undertake to ensure that third parties used by us are fully committed to the data protection principles in the Data Protection Act 1998, so that data is:

Fairly and lawfully processed.

Processed for a lawful purpose.

Adequate, relevant and not excessive.

Accurate and up to date.

Not kept for longer than necessary.

Processed in accordance with the data subject’s rights.


Not transferred to other countries without adequate protection.

Our policies and your data

If you have a query about our policies or your data then please contact us. All individuals who are the subject of personal data held by the Medicinal Forest Garden Trust or Herbaid Ltd are entitled to:

Ask what information is held and why.

Ask how to gain access to it.

Be informed how information is kept up to date.

Be informed how we are meeting data protection requirements.

If an individual contacts the organization requesting this information, this is called a subject action request, and identity verification will be needed before information can be supplied.